What to send
Identify the page, statement, reason it may be wrong and a dated authoritative source. Do not include passwords, identity documents, wallet secrets or full payment information.
How we assess a request
We compare the claim with appropriate primary material, check audience and date scope and distinguish a factual correction from a difference in opinion or marketing preference.
How changes appear
Material errors are corrected promptly and the review date is updated. Clarifications may be added where the original wording was technically accurate but open to a misleading interpretation.